Privacy Policy

Last updated: September 30, 2025

Protecting the privacy and the confidentiality of Personal Information (as defined below) is a standard by which Electricity Human Resources Canada (“EHRC”, “we”, “us”, or “our”) conducts its business. The collection, use and disclosure of Personal Information (as defined below) is fundamental to many of our project areas and day-to-day administrative activities. We strive to provide high-quality services and deliverables with the utmost professionalism. This includes respecting privacy and treating all stakeholders fairly.

EHRC has established this Privacy Policy to define its practices and procedures concerning the collection, usage and disclosure of Personal Information that applies to your access and use of the Platform and Services (each as defined in the Terms of Use), including:

• EHRC’s website (ehrc.ca);
• The Fundings for Future Platform (fundingforfutures.ca);
• Mentor Junction (mentorjunction.ca);
• The EHRC Job Board (fundingforfutures.ca/job-board); and,
• The White-Label Platform (fundingforfutures.ca or mentorjunction.ca).

Please read this Privacy Policy carefully to understand our policies and practices for collecting, processing, and storing your Personal Information. If you do not agree with our policies and practices, you must not use the Platform or our Services.

By voluntarily providing us with Personal Information through the use of Services and the Platform, you are consenting to its collection, use and disclosure in accordance with this Privacy Policy. You acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of EHRC and authorized third parties referred to herein, located in Canada and the United States.

We may revise this Privacy Policy from time to time. The most current version will always be posted on our Platform. Therefore, we recommend that you frequently visit the Platform to monitor any changes to the Privacy Policy. In the event of any material change to this Privacy Policy, we or the applicable EHRC Licensee (as defined in the Terms) will post a notice on the Platform that we have changed this Privacy Policy. If we have your email address, we or the applicable EHRC Licensee may (but are not required to) email you to provide notice that we have changed this Privacy Policy. If you use the Platform after receiving notice of any such modification or replacement, you agree to have read and are indicating your acceptance of, and you agree to be bound by, the modified or replaced privacy policy. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.

1. What is Personal Information?

“Personal Information” includes any information about an identifiable individual. This can include an individual’s name, address, gender, age, ID numbers, income, ethnic origin, registrant files, work experience, level of education, opinions, evaluations, comments, social status, existence of a dispute and intentions (for example, to acquire goods or services, or to change jobs). An individual’s name need not be attached to the information in order for it to qualify as personal information.

2. What Type of Personal Information Do We Gather?

Platform and Services

If you are accessing the Platform and Services on your own behalf, the Personal Information we may collect or obtain includes, but is not limited to:

• Information you provide us:
  • We collect information you provide to us through the Platform or the use of Services, including your name, phone number, email address, age, employment information, educational background, demographic information and residency status;
  • Personal Information from participants in industry consultation activities such as learning plans, surveys and focus groups, EHRC workshops, seminars and other programs;
  • Contact information for persons opting in to communications from EHRC;
  • Personal Information received from third parties, such as consultants who are contracted to do work for, or on behalf of, EHRC;
• Information provided by your employer: We collect information your employer may provide to us, including your pay stub and other employment information.

If you are accessing the Platform and Services on behalf of an organization, the Personal Information we may collect or obtain includes, but may not be limited to:

• Information you provide us:We collect information you provide to us, including your contact information, your name, job title, organization name, email address and phone number.

When you visit the Platform, our web server automatically recognizes the Internet domain and Internet Protocol (“IP”) address from which you access the Platform, to compile statistics regarding the volume and timing of access to our Platform. We do this so that we can improve the content and structure of the Platform and our Services. Only aggregate information is collected and the Personal Information of individual visitors is not identified. In addition, when you visit our Platform, we collect account management data such as login, credentials, permissions and associated account actions is collected, and certain information about your activity on our Platform, as described below under the heading “Our Use of Cookies and Log Files”.

White-Label Platform

If you are accessing the White-Label Platform (as defined in the Platform Terms) through your relationship with an EHRC Licensee, we collect the Personal Information as determined by the applicable EHRC Licensee in our capacity as a processor of such Personal Information. This may include, without limitation, information you provide through the White-Label Platform, such as name, phone number, email address, educational background, demographic information and residency or legal status. Please refer to the applicable EHRC Licensee’s privacy policy for further information with respect to the types of Personal Information collected through the White-Label Platform.

EHRC Job Board

If you are accessing the Platform and Services, and more specifically the EHRC Job Board, on your own behalf as a participant or Job Seeker (as defined in the Terms), the Personal Information we may collect or obtain includes, but may not be limited to:

• Information you provide us: We collect information you provide to us, including your name, phone number, email address, age, employment information, educational background, demographic information, qualifications and assessments information, your resume and other materials and information shared when you upload your resume to the Job Board and your profile on the Job Board.

If you are accessing the Platform and Services, and more specifically the EHRC Job Board, on your own behalf as an Employer (as defined in the Terms), the Personal Information we may collect or obtain includes, but may not be limited to:

• Information you provide us: We collect information you provide to us, including your contact information, your name, job title, organization name, email address and phone number.

3. Why Does EHRC Collect and Use Personal Information?

EHRC provides services and information to a wide range of individuals. In doing so, we may need to collect Personal Information for various reasons, including, without limitation:

• to provide you with access to our Platform and our Services, including applying for funding, determining eligibility for funding programs, checking placement status, managing placements, submitting claims and verifying the status of any placements, organizing events;
• to assist Job Seekers and Employers by making opportunities available to job seekers and providing employers a pool of candidates for open positions;
• to provide a networking platform to connect new graduates with industry professionals;
• to conduct surveys and focus groups for research purposes;
• to maintain your contact information;
• to engage interested parties in policy/program development;
• to provide reporting to the Government of Canada;
• to customize your use of our Platform and Services. In particular, certain information about your use of the Job Board is available to EHRC such as information about your searches, sorting, filtering, and applications. This helps us report to funding agencies, optimize the user experience, and focus EHRC’s promotion efforts to expand the available and posted job opportunities (i.e. the Available Jobs Database) as well as the pool of potential candidates for employers (i.e. the Job Seeker Database);
• to validate your role within an organization and eligibility to use and access the Platform and Services;
• to provide you and the EHRC Licensee, as applicable, with support and maintenance services; and
• to understand your needs and to respond to your requests.

To the extent permitted by applicable law, we may use, process, transfer, and store any data about individuals in an anonymous (or pseudonymous) and aggregated manner. We may combine Personal Information with other information collected online and offline, including information from third-party sources. We may share anonymized data with third parties, including, without limitation, potential licensees and employers for business development purposes and use such anonymized data for purposes including heat map analysis, traffic analysis, site search analytics, email marketing segmentation analysis and A/B testing.

We may also use your Personal Information in other ways with your consent or as permitted by applicable law. By using the Platform and/or the Services, you agree that we are hereby licensed to collect, use, share, and store anonymized (or pseudonymized) aggregated data collected through the Platform or your use of the Services for benchmarking, analytics, metrics, research, reporting, machine learning, and other business purposes.

Should EHRC need to collect your Personal Information, other than simply for processing, we will advise you of the purposes for the collection, use and disclosure of Personal Information at or prior to the time of collection. At no time will your information be released to any outside agency or organization (except in accordance with this Privacy Policy or unless such an organization has been contracted to perform EHRC-related work and agrees to be bound by this Privacy Policy).

4. How Do We Share Personal Information?

There are some circumstances where we may share your personal information with a third party. For example:

• We may share Personal Information with our affiliates or any business partners or agents acting on our behalf, or with our financial, insurance, legal, accounting or other advisors that provide professional services to us.
• Subject to applicable regulations, we may disclose your personal information to a government agency, court, or law enforcement personnel, including the Government of Canada for the purposes of reporting required relating to funding programs.
• Your Personal Information may be disclosed to a company or individual employed or engaged by us to perform functions on our behalf, such as processing credit card payments, data processing or document retention. Any such disclosure of your Personal Information is made on a strictly confidential basis, and the information is to be used only for the purpose for which it was shared. We ensure that the company or individual adheres to this Privacy Policy.
• When we believe in good faith that a law, regulation, subpoena, warrant or other court order requires it or authorizes us to do so or to respond to an emergency situation or other legal obligation.
• We may share, disclose or transfer Personal Information to a buyer, investor, new affiliate, or other successor in the event EHRC or any affiliate, portion, group or business unit thereof, undergoes a business transition, such as a merger, acquisition, consolidation, reorganization, divestiture, liquidation or dissolution (including bankruptcy), or a sale or other transfer of all or a portion of any assets of EHRC or any affiliates or during steps in contemplation of such activities (e.g., negotiations and due diligence).
• We reserve the right to disclose Personal Information if required to do so by law or in the good faith belief that such action is reasonably necessary to comply with legal process, enforce our Terms and/or an EHRC License Agreement (as defined in the Terms), respond to claims, or to protect the rights, property or safety of EHRC, our affiliates, our partners, service providers, or the public.

If you are an individual accessing the Platform and Services on your own behalf, we may also share your Personal Information (such as name, email, phone and salary) with your employer (including employer representatives) for payment and identity verification purposes in relation to your employer’s funding application. Please note that we do not share demographic information provided by you with your employer.

If you are an individual accessing the Platform and Services on behalf of an employer organization, we may share your contact information with your participating employees who have created an account on the Platform.

Protecting survey respondents’ privacy rights is vitally important to EHRC and to our stakeholders. When using third parties to conduct market research, surveys, product/program development, or other similar activities, EHRC will only provide Personal Information necessary for project completion. All Personal Information released to third parties is confidential, and its use is limited solely to the provision of services to EHRC. We contractually require our partners to have a written policy in place that complies with the requirements of applicable privacy law in Canada.

If you are accessing the White-Label Platform through your relationship with an EHRC Licensee, you hereby agree that the EHRC Licensee may share your Personal Information with us in our capacity as a processor and that we are permitted to use such Personal Information in accordance with this Privacy Policy.

5. Your Access to, and Control Over Personal Information

You can do the following at any time by contacting us via the email address or phone number given on our Platform:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Request that we delete any data we have about you.
• Express any concern you have about our use of your data.

In some limited circumstances, a request for access to information may be legally denied by EHRC as provided under applicable laws (e.g., where the disclosure of an individual’s Personal Information would reveal the Personal Information of a third party).

You may opt out of any future contact from us at any time. If you refuse to provide us with the information we require or later contact us to withdraw your consent for us to use and disclose your Personal Information, we may no longer be able to provide you with our Services. For instance, withdrawing your consent may result in a suspension or termination of your wage subsidy agreement with us, as we would be limited in retaining and reporting your information to the Government of Canada.

In the event you are accessing the White-Label Platform through your relationship with an EHRC Licensee, you agree and acknowledge that we may not have the authority to honour your request under this Section without prior written approval of the applicable EHRC Licensee.

Mentor Junction and EHRC Job Board: Profile Information

By creating a profile through Mentor Junction or your Job Board Account, you authorize EHRC to make available your profile information to the pool of industry connections with a Mentor Junction Account or registered employers, as applicable, which may include the ability to view and download your information, including your resume. Third parties, including registered employers, may share this information, and EHRC is not responsible for such sharing. Please only include information in your profile and resume that is employment-related and can be shared with industry connections with a Mentor Junction Account and registered employers, as applicable.

You have a number of choices about how we handle information we collect or receive about you.

• Your profile information will not be searchable by default. You may change your Mentor Junction and Job Board Profile settings at any time by [insert hyperlink] to change whether your profile is searchable.
• You may delete the information in the Mentor Junction or Job Board Profile at any time. However, you understand that if you have uploaded your resume to your Job Board Profile, third parties are able to download your resume, and EHRC is not responsible for, and will not be able to delete any such information.
• EHRC may use aggregate information about your use of the Job Board to report to funding agencies, optimize the user experience, and focus EHRC’s promotion efforts to expand the available and posted job opportunities, as well as the pool of potential candidates for employers.
• If you would like to learn more about your profile options and privacy settings, please visit our Help Guide.

EHRC Job Board: Employer Accounts

By creating a profile through your Job Board Account, you authorize EHRC to make available your published employment opportunities information to the public.

You have a number of choices about how we handle information we collect or receive about you.

• Your employer profile information will not be searchable by default.
• Your published employment opportunities will be searchable by default for 30 days from the date of the posting. You may change these settings at any time by accessing [insert hyperlink].
• EHRC may use aggregate information about the employment opportunities published on the Job Board to report to funding agencies, optimize the user experience, and focus EHRC’s promotion efforts to expand the available and posted job opportunities as well as the pool of potential candidates for employers.
• If you would like to learn more about your profile options and privacy settings, please visit our Help Guide.

6. Third-Party Platforms and Personal Information

Platform

The Platform may contain links to third-party websites which we believe will be of interest and value to our visitors, including those of our business partners and industry stakeholders. While EHRC endeavours to link only to websites that share our high standards and respect for privacy, EHRC is not responsible for the privacy policies or other terms of use of these third-party websites. Once you leave our servers, the use of any information you provide is governed by the privacy policy of the website you are visiting. We urge you not to supply Personal Information to these sites unless you have verified their security and privacy policies.

EHRC Job Board

The opportunities listed on the EHRC Job Board may redirect you to third-party websites for the purposes of viewing additional information about the job opportunity and/or submitting an application.

While EHRC endeavours to link only to websites that share our high standards and respect for privacy, EHRC is not responsible for the privacy policies or other terms of use of these third-party websites, nor the accuracy of the information listed in the respective job opportunity. Once you leave our servers, the use of any information you provide is governed by the privacy policy of the website you are visiting. Please review the privacy policy and terms of use of any third-party website before supplying Personal Information to these sites.

7. Retention of Personal Information

Your Personal Information is retained only as long as necessary for the fulfillment of those purposes in accordance with the applicable EHRC License Agreement or as otherwise permitted by applicable laws. We have procedures in place with respect to destroying, deleting or disposing of Personal Information when it is no longer required for the purposes set out in this Privacy Policy, the applicable EHRC License Agreement, or as otherwise required or permitted by law.

8. Access to and Accuracy of Personal Information

EHRC will endeavour, but is not obligated, to ensure that all Personal Information it collects through the Platform is accurate, complete and up to date. It is your responsibility to inform EHRC or the applicable EHRC Licensee immediately of any change of name, address or other Personal Information.

EHRC does not verify the accuracy of the information provided by job seekers or employers in job opportunities posted on the EHRC Job Board. It is your responsibility to make appropriate inquiries with the employers or the job seeker with respect to the information outlined in the job opportunities and/or the candidate profiles.

In addition to the choices about how we handle Personal Information we collect or receive about you outlined above under “Your Access to and Control Over Personal Information”, you may have the right to access, update, or correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. If you would like to access, review, or update your information, please contact us in writing at the contact information listed under “Contacting the Privacy Officer” below.

If your concern relates to information available on your profile created to access Mentor Junction or the EHRC Job Board, you may correct the information in your profile at any time.

Please write “Privacy” in the subject line and include your first name, last name, and email address in the body of the email. You may also contact us as set out in the Contact Us section below.

9. Deletion of Personal Information

You may request that EHRC delete the Personal Information we have in our possession.

• For the Platform and Services, EHRC is required to retain some information regarding placements and funding programs (including your contact information, demographic information, and placement information), as further outlined in the placement agreements for the funding programs.
• For the profiles you created for Mentor Junction or the EHRC Job Board, you can delete most of your information yourself by removing it from your EHRC Job Board Profile and deleting your account. You can also request that your information and account be deleted by contacting our Privacy Officer at the contact information listed under “Contacting the Privacy Officer”, below.

10. Security of Personal Information

EHRC aims to protect any Personal Information we have in our possession by implementing commercially reasonable security safeguards, both electronic and physical, designed to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

In addition, EHRC ensures that its employees understand the importance of maintaining the confidentiality of Personal Information.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Therefore, despite our efforts, we cannot guarantee its absolute security. We do not warrant or represent that personal information about you will be protected against, loss, misuse, or alteration by third parties.

11. Our Use of Cookies and Log Files

We use browser tracking cookies (or “cookies”), which are small text files that are placed on the hard disk of a computer by a website. Cookies are uniquely assigned to you and can only be read by a website or web server that issued the cookie to you. We also use browser “log files,” which record certain information when you visit a website, including your IP address. To improve your experience on the Platform, we use cookies and log files to: recognize you when you return to the Platform; keep track of activity on the Platform and remember what items you have clicked on or viewed; study how you navigate through the Platform and which website you request in site searches so that we can improve the design, content and function of the Platform; and customize the message, content and delivery of online banner advertisements and e-mails that reflect how you navigate to and through the Platform based on your online behavior. We call this “Browsing Data”. We may hire third-party service providers to assist us in the collection and analysis of this Browsing Data collected through cookies, but none of your personal information is disclosed to these third-party service providers.

You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off or blocking them in your Internet browser. If you decide to turn off or block cookies, our Platform might not function correctly.

12. Contact Us

This Privacy Policy addresses some of the main privacy concerns that you might have.

If you have questions or feedback about EHRC’s Privacy Policy, please contact us by email at [email protected], by phone at 613-235-5540, or write to us at:

Electricity Human Resources Canada
Attention: Privacy Officer
955 Green Valley Crescent, Suite 105
Ottawa, ON K2C 3V4

By providing us with your email address, you agree to receive all required notices electronically, to that email address or by mobile notifications. It is your responsibility to update or change that address, as appropriate.