Powering Intelligence
AI-Driven Change in Canada’s Electricity Workforce
AI is reshaping Canada’s electricity sector—and the people who power it.
From predictive maintenance and outage forecasting to smart grid coordination and customer engagement, artificial intelligence is driving innovation across the industry. But progress brings responsibility: ensuring workforce readiness, ethical governance and inclusive opportunities.
What’s changing?
AI is redefining job roles, skill requirements and organizational strategies. Utilities, regulators, educators and policymakers must act now to prepare for this shift.
Why this report matters
Powering Intelligence delivers data-driven insights and practical guidance on building a resilient, equitable and sustainable energy future—where human talent and ethical innovation lead the way.

About this report
This report analyzes how AI adoption is reshaping Canada’s electricity industry and what it means for the people who power it.
Our research explores:
- Strategic imperatives for utilities, regulators, educators and policymakers
- The need to upskill workers, modernize infrastructure and build trust in intelligent systems
- Preparing for increasing electricity demand, particularly from AI-intensive data centres
- Coordinated planning to ensure sustainability and resilience
Developed in collaboration with the Future Skills Centre


Recommendations for harnessing AI in Canada’s electricity workforce
To ensure AI strengthens resilience and equity rather than creating disruption, stakeholders must lead with a people-first approach. Lifelong learning, inclusive hiring, mental health supports and ethical governance will be critical to building trust and adaptability.
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Utilities
Prepare and support the workforce for AI adoption
- Implement governance to oversee AI adoption, training and risk management.
- Conduct AI usage audits to identify tools is use and their associated tasks.
- Develop comprehensive workforce transition plans alongside AI strategies, including reskilling programs, job redesign and clear communication, to reduce uncertainty and build trust.
- Establish policies that provide workers with clear guardrails on how and when to use AI.
- Engage unions and frontline employees early in planning to ensure job quality and equitable participation.
Adopt enterprise-wide AI strategies
- Move beyond isolated pilots to integrated strategies that balance efficiency with ethical considerations, risk analysis, transparency and community trust.
Strengthen operations and resilience
- Expand AI for predictive maintenance, outage forecasting, vegetation management and disaster response to improve reliability and reduce costs.
Prioritize cybersecurity
- Invest in AI-driven monitoring and adaptive defence systems to protect critical assets and maintain public confidence.
Advance lifecycle stewardship
- Plan for AI systems lifecycle management, including model retraining, hardware upgrades and responsible decommissioning, and leverage AI for emissions monitoring and environmental compliance.
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HR Leaders
Lead workforce transformation
- Support critical thinking and empower employees through training that equips employees to responsibly use AI tools, understand data privacy regulations such as PIPEDA and adapt confidently to evolving technologies.
- Train leaders to evaluate AI deployment decisions against productivity benchmarks, asking “will this tool improve productivity or reduce it?”
- Create training programs that build technical and cross-functional skills, enabling employees to adapt confidently to AI-driven changes.
Ensure responsible use of AI in HR practices
- Implement safeguards for fairness, bias prevention, privacy and monitoring when using AI for recruitment, training and performance evaluation. Maintain human oversight as essential.
Support culture and well-being:
- Invest in leadership development, mentorship and mental health supports to help employees navigate change while sustaining engagement and morale.
Collaborate with unions and staff
- Foster transparent dialogue and joint planning to ensure adoption enhances job quality rather than creating division.
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Governments and Regulators
Invest in workforce readiness and inclusion
- Canada lags in AI training and literacy compared to global peers. Expanding education and retraining programs—in partnership with Indigenous and local communities—will be key to building an inclusive workforce for the future.
Modernize regulatory frameworks
- Governments should establish clear and consistent guidelines for AI deployment in the electricity sector. This includes certification, validation and oversight processes—particularly for safety-critical systems such as nuclear operations and grid reliability.
Support innovation and adoption
- Financial incentives and regulatory “sandboxes” can help utilities and smaller firms overcome cost and risk barriers, while encouraging innovation and experimentation.
Align AI policy with climate and equity goals
- AI adoption should advance Canada’s environmental and social priorities. Policies should ensure that new infrastructure supports decarbonization, community consultation and equitable participation.
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Academic Institutions
Scale workforce-focused programs
- Expand interdisciplinary curricula combining AI, energy systems and sustainability, with strong emphasis on ethics, governance and Indigenous perspectives.
Strengthen industry partnerships for experiential learning
- Increase internships, co-op placements and applied labs to prepare students for evolving careers in the electricity sector.
- Build programs in partnership with industry to accelerate AI adoption leveraging skills learned in school.
Address regional and accessibility needs
- Offer micro-credentials and remote delivery to reach rural and underserved communities, tailored to regional energy strengths.
Advance research in responsible AI
- Lead development of explainable, transparent AI systems for energy applications to set Canadian standards for responsible deployment.
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Cross-Sector Strategic Imperatives
Coordinate national workforce development
- Align AI investments with lifelong learning and accessible credentials to build absorptive capacity across the sector.
Adapt regulatory frameworks for agility
- Implement sandbox models and iterative governance to keep pace with technological change while safeguarding public interest and trust.
Expand partnerships for inclusive innovation
- Foster collaboration among technology providers, academia and labour organizations to scale workforce solutions.
Ensure environmental stewardship
- Integrate sustainability goals into infrastructure planning to prioritize clean energy sources, efficient cooling systems and prevent ecological overreach.
The opportunity is here
Artificial intelligence is not just a technological shift; it’s a workforce revolution. As Canada’s electricity sector evolves, success will depend on how well we prepare people to lead, adapt and thrive in intelligent systems.
By placing human talent at the centre of digital transformation, Canada can build an electricity workforce that reflects our values, meets rising demand and leads the transition to a low-carbon, digitally enabled future.
The path forward demands bold leadership. Utilities, educators, policymakers and communities must work together to ensure that AI strengthens, not sidelines, human talent.

Investing in skill-building and workforce resilience
About EHRC
Electricity Human Resources Canada is the leading provider of research and analysis on human resources issues impacting Canada’s electricity and renewable energy sector. We empower the sector to meet its evolving workforce needs by delivering strategies and programs that help employers recruit, retain and develop the skilled workers essential for operating an efficient and reliable electricity system.
We are dedicated to building a world-class electricity workforce that supports Canada’s transition to a low-carbon economy.
About the Future Skills Centre
The Future Skills Centre (FSC) is a forward-thinking centre for research and collaboration dedicated to driving innovation in skills development so that everyone in Canada can be prepared for the future of work. We partner with policymakers, researchers, practitioners, employers and labour and post-secondary institutions to solve pressing labour market challenges and ensure that everyone can benefit from relevant lifelong learning opportunities. We are founded by a consortium whose members are Toronto Metropolitan University, Blueprint and The Conference Board of Canada and are funded by the Government of Canada’s Future Skills Program.
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Champion Sponsors
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Independent Electricity System Operator
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Ontario Power Generation
Contributing Sponsors
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Hydro Ottawa
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IBEW First District
Acknowledgements
This project benefited from the contributions of many talented people. We are deeply grateful for the generous time and support offered by employers, labour, educational institutions and other industry stakeholders involved in this project. We would like to express our sincere gratitude and appreciation to the following individuals and organizations.
Key Informant Interview Participants
- Alectra Utilities
- BC Hydro
- Electricity Distributors Association of Ontario
- Enova Power
- Enwave
- FortisBC
- Independent Electricity System Operator
- Indigenous Clean Energy
- International Association of Heat and Frost Insulators
- International Brotherhood of Electrical Workers
- NB Power
- Nova Scotia Power
- Nuclear Innovation Institute
- Ontario Power Generation
- Ontario Tech University*
- Pioneer Solar and Renewables Inc.
- SaskPower
- TransAlta
- Yukon Energy Corporation
*EHRC thanks Dr. Hossam Gaber, Professor of Energy and Nuclear Engineering at Ontario Tech University, for generously sharing his insights on AI applications in the electricity sector, especially in nuclear energy.
EHRC Staff
Michelle Branigan, CEO
Mark Chapeskie, VP of Programs
Tania Chaar, Economist
Sheldon Polowin, Economist
Ryan Baan, Marketing and Communications Manager
Thai DIllon, Communications Officer