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About this resource

In today’s rapidly evolving society, diversity, equity, inclusion, accessibility, and reconciliation are not just desirable but essential components of a thriving and progressive organization.

Turnkey Policies for Inclusive, Equitable, and Accessible Organizations is a comprehensive, action-oriented resource that empowers organizations to develop a workplace where everyone feels valued, respected, and able to contribute to their fullest potential.

These policies are designed to guide employers, managers, and HR professionals in creating inclusive environments that are equitable, accessible, and respectful of all, especially those who have been historically marginalized or excluded.

Group of diverse electrical engineer in safety uniform working together at factory site control room. Industrial technician worker maintenance and checking power system at manufacturing plant room.

The importance of turnkey policies

For any organization to remain competitive and responsive in today’s global and interconnected world, fostering inclusivity and equity must be a central focus. Research consistently shows that diverse and inclusive organizations outperform their peers in innovation, creativity, employee retention, and customer satisfaction. However, creating a truly inclusive and equitable workplace goes beyond recruitment quotas or training programs—it requires systemic changes in policies, practices, and organizational culture.

Turnkey policies offer practical, ready-to-implement solutions that help organizations take meaningful steps toward achieving these goals. By adopting these policies, employers not only demonstrate a genuine commitment to DEI but also create a supportive, productive, and engaged workforce.

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How employers can use this resource

This collection of Turnkey Policies is structured to offer organizations of all sizes and sectors a clear pathway to integrate DEI principles into their everyday operations. Employers can:

  • Adopt and adapt these policies to fit the unique needs and structure of their organization.
  • Leverage them as frameworks to ensure compliance with local, provincial, and national laws related to human rights and accessibility.
  • Use them as educational tools to train managers and employees on their rights, responsibilities, and the organization’s commitment to creating an inclusive environment.
  • Benchmark progress by moving through the four levels of policy development, ensuring a continuous journey toward deeper inclusion and equity.

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The four levels of policy development

The policies in this resource are organized into four distinct levels—Emerging, Developing, Advanced, and Exemplary—each reflecting the organization’s progression in fostering DEI in their workplace. These levels offer organizations a step-by-step roadmap, guiding them from basic inclusive practices to exemplary models of workplace equity and accessibility.

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The role of community consultation

While Turnkey Policies provide valuable frameworks for achieving equity, inclusion, and accessibility, it is essential to understand that these policies are only as effective as the voices included in their development and implementation. One of the key principles for creating truly equitable and inclusive policies is community consultation—particularly engaging with systemically and historically excluded communities and Indigenous communities. These groups have been marginalized by policies and practices for centuries, and meaningful change cannot occur without listening to and addressing their specific needs and concerns.

Employers should begin any policy development process by:
  • Listening to marginalized voices: Engage directly with communities that have been historically excluded—such as racialized groups, LGBTQ2+ individuals, persons with disabilities, and Indigenous peoples—to understand their experiences, challenges, and aspirations.
  • Collaborating with Indigenous communities: When implementing policies related to reconciliation and Indigenous rights, it is critical to involve Indigenous Elders, leaders, and knowledge keepers in meaningful consultation. Organizations must recognize the sovereignty of Indigenous peoples and their rights to self-determination. Policies impacting Indigenous communities should reflect their input and respect their cultures, traditions, and histories.
  • Addressing systemic barriers: Work with affected communities to identify and remove systemic barriers that contribute to their exclusion, such as inaccessible physical spaces, discriminatory hiring practices, or inequitable treatment.
Small diverse team including a person with a prosthetic arms work together to solve a problem around a laptop

Consultation is not just a checkbox exercise—it is an ongoing process that requires transparency, humility, and a willingness to learn and adapt. By starting with meaningful consultation, employers can ensure that their policies are not only inclusive and equitable but also effective in addressing the real needs of the communities they seek to serve.

Turnkey Policies for Inclusive, Equitable, and Accessible Organizations offers employers a practical and comprehensive guide to building workplaces where everyone—regardless of their identity or background—can thrive. By adopting these policies and progressing through the four levels of development, organizations can move from compliance to leadership in DEI. However, the most critical factor in achieving true inclusion is listening to and learning from the communities that have been historically marginalized. Only by centring their voices can we create policies that truly reflect the values of equity, inclusion, and justice.

This resource is a starting point, but it is through community consultation, active listening, and continual reflection that organizations will foster lasting, meaningful change.

A resource from Destination Trade

This resource is part of EHRC's Destination Trade program, which is made possible thanks to support from the Government of Canada's Canadian Apprenticeship Program.